Turning E-Enquiries Into Sales (PREVIEW)

60-second preview: Chapter 4: E-Enquiries have the same goal of getting help to book the perfect trip. They contact you because they want to start a conversation but the enquiry will be in one of three shopping phases. To successfully engage and transform them to happy customers, get to know the three mE’s. This is the Stuart L Cohen Show private edition for Travel Leaders. Welcome to chapter 4!